Privacy policy

Privacy Policy
Last Updated: December 2, 2024

This Privacy Policy describes how Passionoy Signature Designs (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from passionoysignaturedesigns.myshopify.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last Updated" date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to:

Communicate with you.
Provide, improve, or optimize the Services.
Comply with any applicable legal obligations.
Enforce any applicable terms of service.
Protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term "personal information," we are referring to information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.

Information We Collect Directly from You

Information that you directly submit to us through our Services may include:

Contact Details: Name, address, phone number, and email.
Order Information: Name, billing address, shipping address, payment confirmation, email address, and phone number.
Account Information: Username, password, security questions, and other information used for account security purposes.
Customer Support Information: Information included in communications with us (e.g., messages sent through the Services).

Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.

Information We Collect about Your Usage

We may also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels, and similar technologies ("Cookies"). Usage Data may include:

Information about how you access and use our Site and account.
Device and browser information.
Details about your network connection and IP address.
Other information regarding your interaction with the Services.

Information We Obtain from Third Parties

We may obtain information about you from third parties, including:

Vendors and Service Providers: Companies like Shopify that support our Site and Services.
Payment Processors: Entities that collect payment information to process payments for your purchases.
Tracking Technologies: Partners that collect information via cookies, pixels, or similar tools for analytics or marketing.

Any information we obtain from third parties will be treated in accordance with this Privacy Policy.

How We Use Your Personal Information

We use your personal information for purposes including:

Providing Products and Services: Processing payments, fulfilling orders, creating and managing accounts, and arranging shipping or returns.
Marketing and Advertising: Sending promotional communications, tailoring advertisements, and improving user experience.
Security and Fraud Prevention: Detecting and addressing fraudulent, illegal, or malicious activity.
Customer Support and Service Improvement: Responding to inquiries and optimizing our Services.

Cookies

We use cookies to enhance the functionality of the Site and collect usage data. You can manage your cookie preferences through your browser settings. For more details, see Shopify’s Cookie Policy.

Our website also recognizes the Global Privacy Control (GPC) signal for opting out of targeted advertising and data sharing.

How We Disclose Personal Information

We may share your personal information with:

Vendors or service providers who support our Services (e.g., payment processors, IT providers).
Business and marketing partners for advertising purposes.
Affiliates within our corporate group.
Entities involved in business transactions like mergers or acquisitions.
Legal authorities, if required to comply with laws or enforce our terms.

Children's Data

The Services are not intended for children. If you believe we have collected data from a child, please contact us to request deletion.

Security and Retention of Your Information

We implement reasonable measures to protect your personal information. However, no method is entirely secure. We retain personal information as necessary to provide Services, comply with legal obligations, and resolve disputes.

Your Rights

Depending on your location, you may have the following rights:

Access: Request a copy of personal information we hold about you.
Deletion: Request that we delete your personal information.
Correction: Request corrections to inaccurate information.
Portability: Request transfer of your data to another service.
Opt-Out: Opt-out of targeted advertising or data sharing.

To exercise these rights, contact us using the information below.

Contact Us

For more information or questions about this Privacy Policy, you can contact us at:

Email: PassionoySignatureDesigns@gmail.com

This Privacy Policy is effective as of December 2, 2024.